Legal
Complaints
Last updated: September 2026 (draft)
We want to know if something's gone wrong so we can put it right. Here's how to raise a complaint with DAMPCORE.
How to complain
Contact us with as much detail as you can: what happened, when, and at which property:
- Email: info@dampcore.com
- Phone: 07415 909211
What happens next
Our target response times and escalation steps have not been confirmed yet and will be added here once they are.
If we can't resolve it between us
Details of any trade body or alternative dispute resolution (ADR) scheme membership will be added here if and when DAMPCORE holds one, and not before.